Business Analyst Positions

Nearshore Business Analyst

Bridge banks, vendor and dev team on a banking FAQ / conversational-AI product. Fully remote, English & German.

B2B / PFA contractRemoteFully remoteEnglish, German

🇷🇴 This position is open to candidates based in Romania only, with fiscal residency there.

B2B collaboration invoiced through a legally registered entity (PFA/SRL) is required.

A fully remote Business Analyst role supporting a banking FAQ / conversational-AI product. The Business Analyst bridges banks, the vendor and the development team to define and continuously improve an FAQ bot integrated into a CMS.

This is a fully remote position. Working languages: English and German.

Responsibilities

Gather, analyze and document business requirements from banks, including user stories, use cases and functional specifications
Coordinate and collaborate with the vendor and banks to maintain and ensure the quality of FAQ content within the CMS
Work closely with the development team to implement requirements and integrate the FAQ bot
Analyze user behavior and feedback to continuously improve UX, response quality and accuracy
Communicate with business and technical stakeholders and prepare project status reports
Support the planning, execution and documentation of releases while ensuring compliance with regulatory requirements in the banking environment
Contribute to an agile project environment following Scrum methodologies

Qualifications

Proven experience as a Business Analyst or Requirements Engineer
Strong communication and analytical skills
Experience in stakeholder management
Knowledge of chatbots, conversational AI or FAQ systems is an advantage
Experience in banking or financial services is desirable
Experience with agile methodologies, particularly Scrum
Fluent English and good German
Having a BA and developers sharing the same native language (e.g. Polish) would be a strong benefit as it facilitates smoother communication

Working Model

Fully remote. Working languages: English and German.

Apply for this position

Full name *

Email *

Phone (Romanian mobile) *

LinkedIn profile

CV (PDF or Word, max 8 MB) *

Optional: add a professional photo

Candidates who add a clear, professional headshot are noticeably more likely to be shortlisted — a face builds trust with clients and helps your profile stand out. A simple, well-lit photo on a neutral background works best (JPG, PNG or WEBP, max 5 MB).

Do you live in Romania and have fiscal residency there? *

Do you have (or can you register) a Romanian/EU PFA or SRL for B2B invoicing? *

Contract type *

This position is offered exclusively on a B2B / PFA contract. CIM is not available.

Expected rate, in EUR (€) per day *

B2B / PFA rates are in euros (€) per working day.

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